Terms of Use

1. Eligibility and authority

You represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have authority to bind the organization on whose behalf you register. If you register on behalf of a church, nonprofit, or other entity, you represent that you have authority to accept these Terms for that entity.

The Service is intended for organizational use. You may not use the Service if you are barred from doing so under applicable law or if we previously suspended or terminated your access.

2. The Service

We provide a software-as-a-service platform that enables organizations to manage volunteer scheduling, public booking portals, coverage reporting, and related features. Features, limits, and availability depend on your plan (Lite, Pro, trial, or other plan assigned by us) as published on the site or in your account.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, to the extent permitted by law. We do not guarantee uninterrupted or error-free operation.

3. Account registration and security

You must provide accurate, current, and complete registration information and keep it updated. You are responsible for safeguarding credentials and for all activity under your account, whether authorized or not. Notify us promptly at support@gima-solutions.com of any unauthorized access.

We may refuse registration, reclaim usernames or organization slugs, or suspend accounts that violate these Terms or create risk to the Service or others.

4. Organization responsibilities

You are solely responsible for: (a) your organization’s compliance with all laws applicable to volunteer programs and personal data you collect; (b) the content you publish, including waiver text, notices, logos, and communications; (c) obtaining any consents required for collecting volunteer information; (d) responding to volunteer inquiries and privacy requests; and (e) the acts and omissions of your coordinators and users.

You acknowledge that Gima Solutions Corp. provides technology only and does not provide legal, tax, employment, insurance, or professional advice. You should consult qualified professionals regarding your obligations.

You will not represent Gima Solutions Corp. as sponsoring, endorsing, or operating your volunteer program unless we expressly agree in writing.

5. Plans, trials, billing, and refunds

Plan features, limits, and pricing are described on the site and may change. New organizations may receive a time-limited Pro trial as published. Unless you activate paid Pro before the trial ends, your organization may automatically revert to Lite with applicable Lite limits; data is generally retained subject to plan limits and these Terms.

Paid subscriptions renew automatically until canceled through the Stripe customer portal or as otherwise described. You authorize us and Stripe to charge applicable fees, taxes, and add-ons. Fees are non-refundable except where required by law or expressly stated in writing by Gima Solutions Corp..

Failure to pay may result in downgrade, suspension, or termination. You remain responsible for fees incurred before cancellation.

6. Acceptable use

You may not use the Service to: violate law; infringe intellectual property or privacy rights; transmit malware; attempt unauthorized access; probe or scan systems; harvest data except through intended Service features; send spam; harass others; publish unlawful, defamatory, obscene, or hateful content; exploit minors; or interfere with Service operation.

You may not reverse engineer, copy, resell, sublicense, or build a competing product using the Service except to the extent such restriction is prohibited by law.

We may investigate violations and cooperate with law enforcement. We may remove content or suspend/terminate access without liability.

7. Intellectual property

The Service, including software, design, trademarks, documentation, and all related intellectual property, is owned by Gima Solutions Corp. or its licensors and is protected by U.S. and international laws. Except for the limited rights expressly granted, no rights are transferred to you.

You retain ownership of content you submit. You grant Gima Solutions Corp. a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process your content solely to provide, maintain, secure, and improve the Service and as otherwise permitted by these Terms.

8. Feedback

If you submit suggestions, ideas, or feedback, you grant Gima Solutions Corp. a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

9. Third-party services

The Service integrates with third parties (including Stripe and Google). Your use of third-party services is subject to their terms and policies. We are not responsible for third-party services, outages, or acts.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Gima Solutions Corp. AND ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT DATA WILL NOT BE LOST OR CORRUPTED. YOU USE THE SERVICE AT YOUR OWN RISK.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Gima Solutions Corp. OR ITS OWNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS; SERVICE INTERRUPTION; OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO Gima Solutions Corp. FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. Indemnification

You will defend, indemnify, and hold harmless Gima Solutions Corp. and its owners, officers, directors, members, managers, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your content, volunteer programs, or data practices; (c) your violation of these Terms or applicable law; (d) any dispute between you and your volunteers, members, or users; or (e) any allegation that your content infringes or misappropriates third-party rights.

We may assume exclusive defense and control of any matter subject to indemnification, and you will cooperate. You may not settle any matter affecting Gima Solutions Corp. without our prior written consent.

13. Suspension and termination

We may suspend or terminate your access immediately, with or without notice, for any violation of these Terms, non-payment, legal requirement, security risk, or harm to the Service or others. You may stop using the Service at any time.

Upon termination, your right to access the Service ceases. Sections that by their nature should survive (including payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

14. Dispute resolution; arbitration; class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Governing law: These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below.

Informal resolution: Before filing a claim, you agree to contact support@gima-solutions.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

Binding arbitration: Except for qualifying small-claims matters and injunctive relief for intellectual property or unauthorized access, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. Arbitration will occur in New York County, New York, or by videoconference if the arbitrator permits. The arbitrator’s award may be entered in any court of competent jurisdiction.

Class action waiver: YOU AND Gima Solutions Corp. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Jury trial waiver: TO THE EXTENT PERMITTED BY LAW, YOU AND Gima Solutions Corp. WAIVE ANY RIGHT TO A JURY TRIAL.

15. Export and sanctions

You may not use the Service in violation of U.S. export control or sanctions laws. You represent that you are not located in, under control of, or a national/resident of any embargoed country or prohibited party.

16. Force majeure

We are not liable for delay or failure due to events beyond our reasonable control, including acts of God, war, terrorism, labor disputes, internet or hosting failures, utility failures, governmental actions, or third-party service outages.

17. General provisions

Entire agreement: These Terms and the Privacy Policy constitute the entire agreement regarding the Service and supersede prior understandings on the subject.

Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Severability: If any provision is held invalid, the remaining provisions remain in effect.

No waiver: Failure to enforce a provision is not a waiver.

Headings are for convenience only.

Electronic communications and clickwrap acceptance satisfy any writing requirement to the extent permitted by law.

18. Changes to these Terms

We may modify these Terms at any time by posting an updated version on this page with a revised “Last updated” date. Material changes may be communicated through the Service or by email where appropriate. Continued use after the effective date constitutes acceptance, except where prohibited by law. If you do not agree, you must stop using the Service.

19. Contact

Legal and service inquiries: support@gima-solutions.com. Privacy inquiries: support@gima-solutions.com.

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