Help center
Guides for administrators and coordinators.
Getting started
Sign up, waiver, public portal, and your first schedule day.
Common issues
Quick fixes without opening a ticket.
Lite limits & trial end
What Lite includes, what happens after 30 days of Pro, and how to get features back.
Coordinators (Pro plan)
Invite operational staff without billing or settings access.
Public portal and QR code
Share your link, printable poster, and bilingual volunteer portal.
Volunteers and capacity
Active vs total, per-day capacity, and interest form.
Password and panel access
Forgot password, email change, single admin, and coordinator permissions.
Schedule & locations
Volunteer days, titles, default grant program, and bulk activation (Pro).
Bookings & tasks (Pro)
Manage bookings, assign tasks, timesheets, and the day board.
Grant Compliance & timesheets
Record attendance, approve hours, and export reports for funders.
Plans & billing
Lite, Pro, trial, extra locations, and taxes.
Nonprofit tax exemption (U.S.)
How to avoid sales tax on Pro if your organization is exempt.
Account & security
Email, password, and login.
Volunteer portal
What volunteers see when booking.
Didn't find an answer?
Open a ticket and our team will reply by email.
Contact support